Returns & Exchanges

At OMO Merch, we want you to love your new fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe is completely risk-free and effortless.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging and securely attach the prepaid shipping label provided via email.

• 3.
  Ship Your Return

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.